Privacy Policy

1. Information We Collect

When you visit the Site, we automatically collect certain information about your device and your interaction with the Site. We also collect information you provide directly when you make a purchase or contact us.

Information you provide to us

• Contact details such as your name, email address, phone number, and shipping/billing address
• Order information including products purchased and payment confirmation (we do not store full payment card numbers)
• Any information you provide when contacting our support team

Information collected automatically

• Device information such as your browser, IP address, and time zone
• Information about how you browse and interact with the Site (pages viewed, products clicked)

2. How We Use Your Information

We use the personal information we collect to:

• Process and fulfill your orders, including shipping and order confirmations
• Communicate with you about your order, our products, and support requests
• Provide, improve, and personalize your experience on the Site
• Detect and prevent fraud or abuse, and comply with our legal obligations
• Send marketing communications where you have opted in (you can unsubscribe at any time)

3. Sharing Your Information

We share your personal information with trusted third parties who help us operate our business, including:

• Shopify, which powers our online store
• Payment processors, to securely handle transactions
• Shipping and fulfillment partners, to deliver your orders
• Analytics and advertising providers (such as Meta and Google) where applicable
• Service providers such as email and customer support tools

We may also disclose your information to comply with applicable laws, respond to lawful requests, or protect our rights. We do not sell your personal information in the traditional sense; where required, you may opt out of certain sharing (see Your Rights below).

4. Cookies & Tracking Technologies

We use cookies and similar technologies to operate the Site, remember your preferences, understand how the Site is used, and support marketing. You can control cookies through your browser settings, though disabling some cookies may affect how the Site works.

5. Your Rights

Depending on where you live, you may have rights regarding your personal information, including the right to access, correct, delete, or receive a copy of your data, and to opt out of certain uses.

For residents of the EEA/UK

You have rights under the GDPR, including access, rectification, erasure, restriction, portability, and objection. We process your information to fulfill our contract with you, comply with legal obligations, and for our legitimate business interests.

For California residents

Under the CCPA/CPRA, you have the right to know what personal information we collect, request deletion, and opt out of the "sale" or "sharing" of your information. We will not discriminate against you for exercising these rights.

To exercise any of these rights, contact us using the details below.

6. Data Retention

We retain your personal information for as long as needed to fulfill the purposes described in this policy, including to meet legal, accounting, or reporting requirements. Order records are typically retained for 7 years to comply with standard tax and regulatory requirements.

7. Data Security

We take reasonable measures to protect your personal information from loss, misuse, and unauthorized access. Payments are processed through secure, PCI-compliant providers. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

The Site is not intended for individuals under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please reach out: